Refund policy

EVERYTHING RED

At Everything Red, every piece is designed with intention. We want you to feel confident in your purchase and love what you wear. If something isn't quite right, we're here to help.

Return Eligibility

We accept eligible returns within 14 days of delivery, subject to the following conditions:

Items must be unworn, unwashed, and in their original condition.
All original tags must remain attached.
Items must be free of stains, odors, makeup, and other signs of wear.
Proof of purchase is required.

Items that do not meet these conditions may not qualify for a return.

Exchanges

Need a different size? We're happy to assist with exchanges, subject to product availability.

Please contact us within 14 days of delivery to request an exchange. Items must meet our return eligibility requirements.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

We recommend using a trackable shipping service, as Everything Red cannot be responsible for packages lost during return transit.

Original shipping charges are nonrefundable, except where required by law.

Refunds

Once your return has been received and inspected, we will notify you of its approval status.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days after the refund is processed for the funds to appear, depending on your financial institution.

Damaged or Incorrect Items

Every order matters to us. If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photographs of the issue.

We will review the situation and work toward an appropriate resolution at no additional cost to you, in accordance with applicable law.

Final Sale Items

Items marked Final Sale at the time of purchase are not eligible for standard returns or exchanges, except where required by law.

How to Start a Return

To request a return or exchange, please contact our customer support team through the contact information provided on our website.

Include your order number, the item you wish to return, and the reason for your request.

Please wait for return instructions before sending your item back.